OUR BLOG

Today, searchers are beginning to bypass the classic search box entirely. Instead, they are turning to AI platforms—like ChatGPT, Gemini, Claude, and Google’s own AI Overviews—to make purchasing decisions for them. This shift has birthed two critical marketing frameworks that every business owner must master: Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO).

At Flanker Media, we work with local businesses that know their value but need help showing it. That’s where testimonials and case studies come in. These aren’t just warm and fuzzy stories—they’re a powerful tool for establishing credibility with prospective customers.

Over the last two years or so, Google has added many additional features to their Business profile listings. Formerly known as Google My...